Welcome to CheckPoint

If you’re ready to create an account for your organization, head on over to the Signup page! If you’re looking to be a registered user for an existing organization account, you’ll need to ask your admin to invite you. They can do this by logging in and tapping the Manage System Users button, then follow the prompts.

Once you’re logged into your account, tap the menu icon next your name in the right-most part of the site header. Then choose “Account Settings”. Below your personal information, you’ll find the 2FA section which will walk you through the setup process.

If you know your password and want to change it, tap the menu icon next your name in the right-most part of the site header. Then choose “Account Settings”. You’ll see a button to “Change Password”. If you have forgotten your password, click the “Forgot your username or password?” link on the login screen, and you’ll be walked through the process of restoring your access.

Users are anyone that you grant permission to log in to your organization’s CheckPoint account in order to perform functions and access data. Please note that parents, children, volunteers, etc. do not need to be added as users.

To add a user to your organization, navigate to your Manage Users page. You’ll see a button to “Invite User”. All you need is the user’s email address. Once you send the invitation, that user will be able to create their own login credentials.

There are 2 system roles to choose from when inviting a user. “Regular User”, and “Admin”. Admin users can perform all functions and see all data (except for Subscription/Billing data, which is reserved for the account owner). Regular users are limited to more basic functionality such as check-in and check-out, and basic data viewing.

In CheckPoint, these terms serve different purposes:

Event = A single gathering where you check participants in and out. Every check-in/check-out session requires an Event.

Program = A planned event or series of events that can accept advance registration, making check-in faster when the actual events begin.

Examples:

• A Program might be “Vacation Bible School” or a weekly class series

• Each individual day or session within that program is an Event

Key distinction: You’ll always check participants into an Event, but that Event can either be:

• Standalone (not connected to any program), or

• Part of a larger Program

Think of Programs as the umbrella and Events as the individual sessions underneath.

CheckPoint provides two registration options:

General Registration

Every organization receives a unique link and QR code for overall registration. Parents can use this to quickly register their children while providing all necessary information. Once submitted, the child’s profile is instantly available in your system.

Program-Specific Registration

Each program you create also gets its own unique link and QR code. When parents register using a program-specific link (like one for “VBS”), their child is automatically:

• Added to your general system

• Enrolled in that specific program

Both registration processes are designed to be quick for parents while capturing all the information you need.

CheckPoint automatically prevents duplicate registrations. When someone tries to register a child who’s already in your system, the original record is simply updated rather than creating a new one.

When duplicates might still occur:

Duplicates can happen if there are spelling errors or other inconsistencies that prevent the system from recognizing an existing record (like “Jon Smith” vs “John Smith”).

How to fix duplicates:

You can use the Manage People page to correct any duplicate records that slip through.